Information Collection and Use

Information Collection

GKG is the sole owner of the information collected on www.gkggroup.com. GKG collects Personal Information from users at several points on its web site. As used in this Privacy Policy, “Personal Information” means any information that is linked to User’s identity such as Name, Address, Telephone number and Email address etc.

Enquiry

We request information from the user on our enquiry form. A user must provide contact information (such as name, email, address etc.). This information is used for mailing purpose.

Information Use

Primary purposes for which personal information is collected, is to use the information to contact a user to confirm information related to him/her if need arises.

We may also use User’s information for:

Our internal surveys to obtain feedback on our website, or on other aspects of our activities that impact user as a GKG TRUST associate/affiliate;

Profile

We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that detail their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to improve the content of the site for the user along with user experience. We do not share profile information with other third parties.

Communications from the Site

Special Offers and Updates

Members might occasionally receive information on trust activities through newsletters or in form of direct mailers. Out of respect for the privacy of our users we provide the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcements. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Users may opt-out of these communications. Please see our Choice and Opt-out section.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

Third Party Advertisers

GKG TRUST, if required, might share website usage information about users with a reputable third party and its technical Partner for the purpose of targeting our Internet advertisements/promotions on other web sites.

Service Providers

We partner with other third parties to provide specific services like Direct Mailing campaigns, both postal mails and e-Mails. When the user signs up for these particular services, we share names, or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter and any other kind of communications may opt-out of receiving these communications by replying to the mail with “unsubscribe” in the subject line or email us at info@gkggroup.com. We also offer an opt-out mechanism at the bottom of each Marketing campaign, OR the user may contact us by phone, e-Mail or Postal mail to opt-out.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line. We do everything in our power to protect user-information off-line. Our employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Whenever new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment. If users have any questions about the security at our Web site, users can send an email to info@gkggroup.com .